Crown Care Club is a done-for-you client retention program for hair professionals. We provide personalized client check-ins, rebook reminders, retail suggestions, and related automation, customized to your brand and services.

You agree to provide accurate business information, approve the tips and messages used in your program, and keep your booking calendar and service details current.

You are responsible for the accuracy of the hair care tips you approve and for ensuring your clients have consented to receive text messages. You must not use the service to send content that is misleading, unlawful, or harmful.

Crown Care Club does not provide medical or dermatological advice. If a client mentions pain, scalp issues, or a reaction, the system flags it for your personal follow-up. It never diagnoses or prescribes.

We work hard to improve retention, but results vary by business, clientele, and engagement. We do not guarantee specific rebook rates, revenue, or outcomes.

Payment terms, billing, and cancellation are handled per your individual agreement with VirtuCore. Any refund or cancellation policy is set out in that agreement.

To the fullest extent permitted by law, VirtuCore is not liable for indirect, incidental, or consequential damages, or for any loss of clients or revenue arising from use of the service. Our total liability is limited to the fees you paid in the prior three months.

These Terms are governed by the laws of North Carolina, without regard to conflict of law principles (placeholder, confirm with your attorney).

Questions about these Terms? Contact us at support@crowncare.club.