How it works
From profile to rebook, on autopilot.
Crown Care Club runs the whole retention loop for you. Here's every step, in order, and what each one does for your chair.
- Step 1
Hair Profile
Clients fill out a quick profile with their texture, concerns, and goals.
- Step 2
Smart Goal Matching
Each client is matched to a care track based on her answers.
- Step 3
CRM Contact Record
Her profile is saved and she's tagged as a Crown Care member.
- Step 4
Check-ins Every 2 Weeks
She gets a personal text with a tip made for her goal, in your voice.
- Step 5
14-Day Timer
Check-ins send on a rolling schedule, within polite send windows.
- Step 6
Rebook Reminders
When she's due, she gets a nudge with your booking link.
- Step 7
Stylist Alerts
If she mentions a problem, you're alerted to follow up personally.
The seven care tracks
One track for every goal.
Growth
Length and retention
Massage your scalp 5 minutes nightly with a few drops of rosemary oil to wake up your follicles.
Repair
Strength and breakage control
Seal your ends with a light oil after your leave-in and schedule a protein touch-up before your next color.
Moisture
Softness and hydration
Sleep on satin tonight and seal your ends with a light oil after your leave-in to lock in moisture.
Color Care
Vibrancy and fade defense
Rinse with cool water and use a color-safe sulfate-free shampoo to keep your tone from fading.
Curl
Definition and bounce
Refresh your curls in the morning with a spritz of water and a dime of leave-in, then scrunch upward.
Protective
Style retention and edge care
Mist your scalp under your style every other day and keep your edges moisturized, not slicked tight.
Scalp
Balance and comfort
Clarify once with a gentle scalp scrub, then follow with a soothing tea rinse to calm itch and flakes.