Done-for-you client retention
Keep Her In Your Chair.
Crown Care Club checks in on your clients between appointments with personalized hair care tips, reminders, and rebooking texts, so they stay loyal, stay glowing, and keep coming back.
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Placeholder image. Replace with a licensed or client photo.The problem
Retention breaks down between visits.
Clients drift after 6 weeks.
Life gets busy and they forget to rebook. The chair sits empty while you wait.
Their hair goals stall at home.
What happens between visits undoes your work. Dryness, breakage, faded color.
You don't have time to text 150 clients.
You're behind the chair, not on your phone. So the follow-up never happens.
How it works
Four steps to a fuller chair.
Hair Profile
Clients fill out a quick profile with their texture, concerns, and goals.
Smart Goal Matching
Each client is matched to a care track: Growth, Repair, Moisture, Color Care, Curl, Protective Styling, or Scalp Care.
Check-ins Every 2 Weeks
Clients get a personal text with a tip made for their goal, sent in your voice.
Rebook Reminders
When she's due, she gets a nudge with your booking link. If she mentions a problem, you get alerted to follow up personally.
What your clients feel
"Like you're thinking about them between appointments."
What you get
More rebooks, more retail sales, more 5-star reviews, and zero extra texting.
See the full systemBenefits
Everything works for you, automatically.
Higher rebook rate
Reminders land exactly when she's due.
Retail product suggestions
Tips that point back to products you sell.
Hands-off automation
It runs while you're behind the chair.
Your voice and branding
Every text sounds like you wrote it.
Stylist alerts for concerns
You're pinged when a client needs you personally.
Built-in SMS consent and opt-out
Consent captured, STOP handled, compliant by design.
Choose your level
Three ways to keep your chair full.
Solo Stylist
Built for up to 150 active clients
- Done for youWe set it up and import your client list. You don't touch a thing.
- Landing pageA branded client-facing page, built for you, ready to send clients to.
- Works with your booking appKeep your current booking app, we connect to it.
- Hair ProfileEvery client's goals and concerns, on file.
- Goal matchingEach client gets care tips for her exact hair goal.
- Check-ins timed to her serviceSilk press, braids, or color, texts land right when she needs you.
- Sounds like youEvery text is written in your voice, approved by you.
- Replies handledWe answer the easy stuff and flag the rest to you.
- Rebook remindersClients book again before they drift.
- Launch-day win-backBring lapsed clients back in your first week.
- Rebooks counterSee exactly how many clients came back.
- Nothing for clients to downloadEverything reaches them by text, so they actually see it.
Pro
Built for up to 400 active clients
- Everything in SoloAll the Solo tools, included.
- Retail product suggestionsSell the products her hair actually needs.
- One-tap product salesShe pays by text, it's waiting at her next appointment.
- Missed-call text-backEvery missed call gets a text back in seconds.
- Run it from your phoneSee replies, alerts, and rebooks from anywhere, right from your phone.
- Cancellation fillOpen slots get offered to clients who want in.
- Birthday textsA personal touch that brings her back in.
- Review requestsMore 5-star reviews, on autopilot.
- Stylist alertsKnow the moment a client mentions a problem.
- Monthly results reportRebooks, replies, and retail, in one page.
- Dedicated account managerYour own point person, with a monthly check-in to keep your program tuned.
- Behavior-based rewardsClients earn perks for rebooking on time, so loyalty pays off for both of you.
Salon
Built for the whole team
- Everything in ProAll the Pro tools, for your whole team.
- For your whole teamEvery stylist gets the full system.
- Each stylist's own clients and calendarHer clients, her voice, her book.
- Owner dashboardSee retention and rebooks for every chair.
- Full website customizationYour colors, logo, services, products, and pages, built and styled for your salon.
- Clear client ownershipRules set up front for when a stylist moves on.
- Add a chair in minutesNew stylists are live fast, no new setup.
- Dedicated account manager for your salonOne point person for you and your team, with a quarterly results review.
- Team-wide behavior-based rewardsSet reward rules once, and every stylist's clients earn perks for showing up consistently.
Annual members receive a welcome gift from the Crown Care family.
The Crown Promise:
If Crown Care Club doesn't bring back at least one client in your first 30 days, you don't pay for that month.
And more
Optional tools you can add to any level.
Memory (voice recap)
Record a 30-second note after each appointment. Every check-in remembers what she told you.
Comment Coach
A daily list of local posts worth engaging, with comments written in your voice. New followers in 10 minutes a day.
Duke for barbers
The barber edition. Texts each client right before his fade grows out.
Cadence content planner
Turn a two-minute voice note into a week of video content, powered by Higgsfield.
Native booking
Your own booking page, built in. No third-party booking app taking a cut of every appointment and every client relationship.
Tap2Pay
Text a payment link and get paid before she leaves the chair. No card reader to buy, no per-transaction app fees.
Meta, Instagram and TikTok ads
We build and run your paid social campaigns to keep new clients booking.
On-site business videography
Local only. We come to your salon or suite and film you at work, ready for your socials.
Add any tool on your strategy call.
Every program is customized to your brand, services, and products. Book a call and we'll build the right fit for you.
Book a Discovery CallTestimonials
Stylists who stopped chasing.
Sample content. Replace with real client testimonials.
"My rebook rate jumped and I haven't touched my phone for follow-ups in weeks. It really does sound like me."
Simone R.
Suite stylist, Atlanta
"Clients tell me they feel cared for even when they're not in the chair. The retail suggestions pay for the whole thing."
Nia B.
Independent stylist, Charlotte
"I run a six-chair salon. Each stylist's clients get check-ins in her own voice. Retention is up across the board."
Tasha L.
Salon owner, Durham